We thank you as you take further step to review our website privacy policy. This privacy policy explains how we handle the personally identifiable information (PII) that you provide to us when you browse to our website and make transaction, report an incidence, or subscribe to our newsletter.

PII includes information that is personal in nature and which may be used to identify you or your company. You may provide PII to us when you send us an e-mail message or a request for information, when you fill out a questionnaire to report an incidence, when you participate in a research study, etc. We do not require you to register or provide PII to visit our website but we do collect some technical information that does not include PII when you visit us online. The section below explains how we handle and collect information when you visit CERT.TG website.

The PII you provide on CERT.TG website will be used only for the purpose for which you provided it. We will protect your information consistent with the principles of the Togolese National Privacy law, loi sur la protection des données à caractères personnels.

We welcome all your feedbacks and questions regarding our privacy policy or the use of your information. For additional information or question, please contact us at:

Email: contact@cert.tg

Adresse : Rue Abdoulaye Fadiga,

07 BP 13215 Lomé – Togo 

As a general rule, CERT.TG does not collect PII about you when you visit our websites, unless you choose to provide such information to us. Submitting PII through our website is voluntary. By doing so, you are giving the ANCy permission to use the information for a specific, stated purpose.

If you choose to provide us with PII through such methods as completing a web form, we will use that information to help us provide you the information or service you have requested. The information we may receive from you varies based on what you do when visiting our site.

We only share the PII you give us with another government agency if your inquiry relates to that agency, or as otherwise required by law. We never create individual profiles or give your PII to any private organizations. CERT.TG never collects information for commercial marketing.

If we store your PII in a record system designed to retrieve information about you by personal identifier (name, personal email address, home mailing address, personal or mobile phone number, etc.), so that we may contact you, we will safeguard the information you provide to us in accordance with the  Togolese Privacy Law, loi sur la protection des données à caractères personnels.

Email Communications

Many features of our website allow you to send us email messages. We will use the information you provide to respond to your inquiry. We will only send you general information via email. You should be reminded that email may not necessarily be secure against interception, especially when using public email services. Therefore, we suggest that you do not send sensitive PII (such as your OSE number ) to us via public email. If your intended email communication is sensitive, e.g., it includes information such as your bank account, charge card, OSE number, you should instead send it using your professional email. Another alternative may be submission of data through the secure report form of our website.

Emails you send us will be preserved and maintained for varying periods of time depending of their importance. Electronic messages that are not records are deleted when no longer needed with respect to national law on electronic transaction.

Web Measurement Tools

When you browse through any website, certain information about your visit can be collected. We automatically collect the following types of information about your visit:

• Domain from which you access the internet;
• IP address (an IP address is a number that is automatically assigned to a computer when surfing the internet);
• Operating system and information about the device or browser used when visiting the site;
• Date and time of your visit;
• Content you visited or downloaded; and,
• Website (such as google.com or duckduckgo.com) that connected you to the website.

CERT.TG uses Google Analytics measurement software to collect the information listed above. The data are automatically sent to Google’s system and the system immediately aggregates the data.

CERT.TG gathers this information to improve the website and has chosen to not share the aggregate data with Google. We may use the aggregated data to share with our partners and contractors to help improve visitors experiences.

CERT.TG retains data from Google analytics and Google forms survey results only as long as required by law or needed to support the mission of ANCy website.

How CERT.TG Uses Cookies

When you visit any website, its server may generate a piece of text known as a “cookie” to place on your computer. Placing cookie text allows websites to “remember” visitors’ preferences, surfing patterns, and behavior while they are connected.

Please click here to read more about our cookie policy

Social media websites and Applications

CERT.TG uses social media websites to regularly engage in dialogue, share information and media, and collaborate with the public.

CERT.TG does not use third-party websites to solicit and collect PII from individuals. Any PII collected by the third-party website will not be transmitted or stored by CERT.TG; no PII will be disclosed, sold, or transferred to any other entity outside ANCy, unless required for law enforcement purposes.

Site Security

CERT.TG is serious about the security of all PII. We take precautions to maintain the security, confidentiality, and integrity of the information we collect on CERT.TG websites. Such measures include access controls designed to limit access to the information only required to accomplish our mission. We also employ various security technologies to protect the information stored on our systems. We routinely assess our security measures to ensure that they remain functional and effective.

• For site security purposes and to ensure that services remain available to all users, we employ commercial and open source software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.
• Except for authorized law enforcement investigations, no other attempts are made to identify individual users or their usage habits. Raw data logs are used for no other purposes and are scheduled for periodic destruction.
• Unauthorized attempts to upload information or change information on this website are strictly prohibited and may be punishable under the National Cybersecurity Law, Loi sur la cybersécurité.

Visiting Other Websites

Our websites may contain links that redirect to international agencies, private organizations, commercial entities, other CSIRTs, and other national government organizations. These websites are not within our control and may not follow the same privacy, security, or accessibility policies. Therefore, we cannot guarantee any security on those sites. Once you head to another site, you are subject to their policies. All government  websites, however, are subject to the same privacy policy and accessibility requirements.